Privacy policy
At Aroma Mystique, your privacy is deeply respected. We are committed to protecting the personal information you share with us and ensuring transparency in how your data is collected, used, and safeguarded. This Privacy Policy outlines how we handle your information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with Aroma Mystique, we may collect the following information:
- Personal Information: Name, billing and shipping address, email address, phone number
- Order Information: Products purchased, order history, transaction details
- Payment Information: Payment details are processed securely through trusted third-party payment gateways. We do not store your card or banking information.
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order confirmations, shipping updates, and customer support responses
- Improve our website, products, and services
- Send promotional emails or updates (only if you choose to opt in)
- Prevent fraud, unauthorized transactions, and misuse of our services
3. Sharing of Information
Aroma Mystique does not sell, rent, or trade your personal information. Your data may only be shared with:
- Trusted courier and logistics partners for order delivery
- Payment gateway providers to process transactions securely
- Service providers assisting with website operations, analytics, and customer communication
- Legal or regulatory authorities, if required by law
All third parties are obligated to protect your data and use it only for the intended purpose.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Opt out of promotional communications at any time
- Request deletion of your personal data, subject to legal or operational requirements
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. Aroma Mystique is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before sharing any information.
8. Policy Updates
Aroma Mystique reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
hello@aromamystique.com